# Canada Post service disruption due to fire at Super Grocer

- Link: https://historicsteveston.ca/news/canada-post-service-disruption-due-to-fire-at-super-grocer/
- Published: 2024-01-30T09:31:33-08:00
- Author: Sarah

The Steveston Historical Society, along with our partners at Canada Post, recognize
the difficulties facing many residents resulting from the tragic fire at Super Grocer.

Our team here at STEVESTON VILLAGE POST OFFICE is actively working with Canada Post
to put contingency measures in place to best serve and support the residents of 
Steveston.

---

## ** UPDATE FROM CANADA POST **

**Postal service at Super Grocer & Pharmacy**

Dear Canada Post Customers:

Due to a recent fire at the Moncton Post Office, we unfortunately need to make temporary
changes to your postal service.

**Lettermail™ and parcels at the Moncton Post Office**
 We regret to inform you 
that all Lettermail and parcel items were destroyed in the fire.

For Lettermail and regular parcel items that are not traceable, please contact the
sender.

**If you have received a Delivery Notice Card for an item that was at the Moncton
Post Office, please contact** the Canada Post Customer Service team online at canadapost.
ca/support or by telephone at 1-800-267-1177 (TTY: 1-800-267-2797). Please reference
file number: **BC240128-02O**.

**Collecting your carded items moving forward:**
 For items with tracking numbers,
you will receive a Delivery Notice Card. Information regarding pickup times and 
location will be provided on the Delivery Notice Card.

**Postal Box customers:**
 Moncton Postal Box (P.O. Box) customers can retrieve 
their mail at:

Steveston Village Post Office, 3811 Moncton St
 Monday to Saturday from 9:30 a.m.
to 5 p.m. Sunday from 12 p.m. to 4 p.m.

**Bring your photo ID**
 Please bring your government-issued photo ID that includes
your mailing address when you collect your mail and parcels. For more information
about what is acceptable photo ID, visit our website at canadapost.ca/id.

Thank you for your understanding and cooperation. We certainly did not want to interrupt
your normal service, but this was an exceptional circumstance. Please be assured
that we will nevertheless make every effort to continue to meet your postal needs.

Yours sincerely,
 Customer Service Team